More professionals turn to robots for mental health research and professional support: study


Organizations must adapt to changing economic conditions and recognize the untapped potential of sophisticated technologies

The pandemic has turned out to be more than a devastating health crisis and has nearly wiped out businesses and economies around the world. But one positive change that is certainly worth mentioning is that C-suite has started paying close attention to the mental health and well-being of their employees, an issue that has always been left on the back burner. As people have started to rely more on technology in all possible spheres of life and work, it is no surprise that a large portion of professionals seek to take back control of their lives and their lives. career with the support of technology, mainly robots and AI tools.

At least that’s what a new study from Oracle and Workplace Intelligence, an HR research and consulting firm, claims. According to the study, 92% of Indians believe robots can support their careers better than humans.

The study of more than 14,600 employees, managers, HR managers and executives in 13 countries found that people around the world have felt stuck – alone and disconnected – in their personal and professional lives, but are ready to take over. control of their life. futures. And that’s when people turn to robots to support their career development.

A lonely and disconnected workforce

The study observes that the prolonged lockdown and continued uncertainty due to the pandemic has left many professionals in emotional turmoil, feeling their lives and careers are out of control. Financial difficulties, stress at work, lack of motivation, personal and professional reasons, among others, have negatively impacted them over the past year, with Indians and the United Arab Emirates being the most in difficulty, but also those most open to technological support.

Despite the hardships of the past year, people all over the world are eager to make changes in their working life, 93% of people used the past year to reflect on their life and 88% said the meaning of success had changed for them since the pandemic, with work-life balance (42 percent); mental health (37 percent); and workplace flexibility (33 per cent) are now top priorities.

Enter robots for help

To retain and develop top talent amid changing workplace dynamics, employers need to pay attention to employee needs more than ever before and leverage technology to provide better support.

Around the world and in India, nearly nine in ten people are ready to change their lives based on the robot’s recommendations. For example, 82% believe bots can support their careers better than a human by giving unbiased recommendations, quickly answering career questions, or finding new jobs that match their current skills.

SV Nathan, NHRDN National President, believes that the pandemic has had a major impact on many aspects of our lives, both personal and professional, where we seem to lose control of everything. “These are the times when we all need anchors and mentors. With no anchors we can turn to, we have turned to technology to help them solve our problems.

In such a scenario, Nathan said, even though robots and AI are seen as a way to help our decision making, the need for a human interface is still paramount.

Humans also have a key role

People believe that humans still have a vital role to play in career development and believe humans are better at providing support by offering advice based on personal experience, identifying strengths and weaknesses, and looking beyond a resume to recommend roles that match personalities. Nevertheless, there is no doubt that the role of robots in supporting careers is gradually increasing.

“The past year and a half has changed the way we work, including where we work and, for many people, who we work for. While there have been many challenges for employees and employers, it has been an opportunity to improve the workplace, ”said Dan Schawbel, Managing Partner of Workplace Intelligence.

“The results clearly show that investing in skills and career development is now a key differentiator for employers, as it plays an important role in the feeling that employees are in control of their personal and professional lives. Companies that invest in their people and help them find opportunities will reap the benefits of a productive and engaged workforce, ”he added.

“The pandemic has become an inflection point that has accelerated the adoption of digital technologies in all sectors and aims to transform the Indian landscape into a digitally self-sufficient society and a knowledge-based economy. As remote working and the continued pressure to win the race have exacerbated anxiety and loneliness, endangering the mental health of employees, ”said Deepa Param Singhal, vice president, HCM, Oracle Asia Pacific.

“With the reopening of sectors and offices, it is important that HRDs, business leaders and decision makers adapt to current circumstances. In addition, to cross the new world of work, recently disrupted, the integration of AI is essential. Organizations must adapt to changing economic conditions and recognize the untapped potential of sophisticated technology. Not only will this increase employee productivity, but it will also boost the country’s economic situation, ”she added.


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